Privacy Policy

Effective as of May 10, 2024

This Privacy Policy describes the principles and practices that apply to the collection and use of personal information (defined below) that Decathlon USA LLC and/or Decathlon America LLC, as well as Decathlon's affiliates including Decathlon SE, Decathlon Ireland, and Desipro Pte. Ltd. (collectively referred to as “Decathlon”, “we” or “us”) collects from or through (“Website”) or other sources from individuals (“user” or “you”). 

  1. Summary
  • We collect a user’s personal information to provide the user with the content, products and services that the user requests;
  • We may use a user’s personal information to understand how to better market our products to that user;
  • We do not disclose a user’s personal information with third parties other than our service providers, or in the course of our business with the user, or in the event of a dispute, unless required by law;
  • We take reasonable measures to protect the security of users’ personal information;
  • We want to sell our products to users, but we do not want to annoy them. We provide numerous ways for a user to limit our use of the user’s personal information;
  • Users are entitled to a transparent relationship. Users have the right to access, and obtain correction or deletion of, personal information about them that we have collected and retained.
  1. Definitions and background

For ease of use of this document, the following terms will have the specific meaning provided below:

"Device" means a computer, laptop, desktop, smart phone, tablet, and any other similar equipment that is used for online activities.

"Personal Information" means information that identifies an individual or that, when combined with other information available to the data holder, may allow identifying an individual with reasonable certainty.

"Promotion" means survey, contest, webcast, or promotion that we organize alone or in cooperation with a business partner.

"Registered User" means an individual who has provided contact information in order to receive content from Decathlon, such as a newsletter or an offer for a special discount for a product, or as part of the purchase of a product.

"User" means an individual who uses the Website. A User can be an individual who merely explores the Website, or is a Registered User.

"Website" is the website,, and all other subdomains. 

  1. Scope and Consent

This Privacy Policy applies to the information that we collect or receive from users of the Website; and any individual with whom we interact through telephone, correspondence, or electronic communications, newsletters, interviews, surveys, contests or promotions.

By using our Website, or submitting personal information to us or our service providers, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Policy and as permitted or required by law. Your continued use of the Website, or continued interaction with us after we have notified you of a material change in our Privacy Policy in accordance with the Updates section below will be deemed an acceptance of these new terms.

  1. What information we collect and how

We collect personal information in a variety of ways:

If you visit our Website - We collect information about your device. This information is automatically provided by your browser. This may include device information (type of device, operating system version, unique device identifier, browser type and version, and mobile network information) or log information (IP address, smart phone identifier, screen resolution, and referring domain).

If you become a registered user - We require users to submit contact information if they wish to purchase products or services from the Website, receive our newsletter or other information, or participate in a Promotion. In this case, the user becomes a "Registered User."

If you post a review - We require users to be logged in to leave a review on the products or services purchased from the Website. The email address used to submit a review may be used to link a Decathlon customer account. 

If you purchase a product or service from the Website - We may collect contact information, such as name, phone number, email address, payment information, and shipping address from individuals who purchase products online. 

If you purchase a product for delivery to a third party - If you purchase a product for delivery to a third party (e.g. as a gift), we also collect the contact information and shipping address of that third party. If you provide us with the contact information and shipping address of an individual to whom you want to send a gift, you represent and warrant that the individual does not object to our collection of his/her personal information for the purpose of delivering the Decathlon product or service to him/her.

If you contact us - We may keep a record of your contact information and correspondence, the purpose of your contacting us, and our interaction with you if you contact us for any purpose.

If you attend an event organized, sponsored, or promoted by us - We may collect contact information, such as name, phone number, or email address from the individuals who attend. 

If you use our Click & Collect Service - We capture photographs and video recordings at our facilities for security purposes. If you use our Click & Collect Service to retrieve your order, we may retain those photographs and videos.

Cookies; recording use of the Website - We may collect information through cookies and other technologies, such as information about a user's online activity, the pages of our Website that the user visited, the search terms used, and any link or advertisements on which the user clicks. Additionally, we may partner with trusted third-party vendors to analyze performance and traffic of our website.  These third party vendors may collect information including, but not limited to, buttons you click, mouse movements and other behavior on the Website, date and time of access, pages visited, web beacons, and cookie or pixel tag information. For more information, please see the Cookies and Other Technologies section below to learn more about cookies, pixel tags, and analytic technologies.

Chat window – We partner with a trusted third-party vendor to provide you with certain chat features to better assist you.  When using the chat features, please only provide necessary information and do not provide sensitive information.  For recordkeeping, training, and quality assurance purposes, we or our third-party vendor may record and maintain a transcript of any communications in the chat.

Decathlon Applications - Some Decathlon Applications may be available to use as additional resources. These applications may have their own respective privacy policies relating to personal information collection and retention. Please refer to those individual policies for applicable rights regarding your personal information. 

Other sources - We may obtain personal information from affiliated entities, business partners, publicly available databases, and other independent third-party sources and add it to our contact database for marketing and sales purposes to combine it with other information that we have collected or obtained otherwise. 

  1. How we use personal information

Our primary goals in collecting personal information are to assist users in completing the purchase of our product or services; to interact with our users, such as providing information about our new products or services; to better understand the individuals who are interested in our products or services, so that we can find more efficient and effective ways to respond to their questions and inquiries, and market our products to them.  The more we know about your interests, the better we can communicate with you, anticipate your needs and communicate with you in a productive and enjoyable manner. This interaction may occur in several different ways: 

All Users - We use personal information to provide our users with access to the public areas of our Website and information about our products. We may also use personal information about our users to communicate with them, respond to their questions, or as otherwise described at the point of collection of information.

Registered Users - If you have registered on our Website, we will use the information that you provide in order to complete the purchase of our products or services; ship a product in accordance with your instructions, manage your Registered User account and give you access to the special service or document that you requested. We will assume that you are interested in our products or services, and may send you periodically additional information and news. You have the right to opt-out from receiving any future communications. See our User's rights section. 

Gift Recipients - If you are the recipient of a gift that is purchased from our Website, we will use your personal information to deliver the gift that has been purchased for you. Once the delivery is complete, we may continue interacting with you, to ensure that you are able to use the gift and to make you aware of other Decathlon products or services that may be of interest to you. You have the right to opt-out from receiving any future communications other than administrative communications that are related to the delivery of your gift.

Correspondence -We may use your correspondence, contact information, email address, and any information that you provide in your messages, to respond to you.

Marketing and Business Development - We may use your contact details to solicit feedback from you, including through surveys. We may also use your personal information to estimate how likely you might be to become a customer, to send you marketing communications and promotional material; or to provide you with information about our promotions, and our other products.

If you demonstrate an interest in a particular product or service, such as by affirmatively clicking on a link about the product or service, and we have your contact information, we may follow-up and send you an email or initiate communication with you about this product. You have the right to prevent future interaction with you. See our User's rights section. 

Investigations - We may use personal information to prevent or investigate potentially prohibited or illegal activities, or to enforce the Decathlon Website Terms of Use.

Analytics - We may aggregate personal information and usage data in order to obtain statistical information, such as to calculate the percentage of users who have a particular zip code or telephone area code. We also use aggregated information to understand how our Website is used, for research and/or product development, for example, to measure interest in, or monitor the use of any product or promotions that we provide through the Website, to improve these products or promotions, and for the technical administration of the Website.

Text Messaging - You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from Decathlon, its affiliates and related entities as well as third parties.  Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested.  In providing your mobile device number or cell phone number to Decathlon, you knowingly consent to such communications from Decathlon or for Decathlon to use your cell phone number or mobile device number in accordance with this Privacy Policy and or Terms of Use.  In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to Decathlon, or from which you sent the text message request to us.  You further acknowledge that: (a) no purchase is required to opt into this service; (b) you may opt out at any time by following the instructions provided in our communications to you; and (c) your receipt of text messages may result in separate charges from your mobile provider. You may opt out at any time by following the instructions provided in our communications to you.

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.  

  1. With whom we disclose personal information

We do not sell or lease your personal information to any third party. However, from time to time, we may disclose personal information to third parties, as follows:

Business Partners - We may team up with other companies ("business partners") to offer certain promotions, jointly sponsor and promote such promotions, and develop subsites or separate websites that are used for a promotion. If you decide to participate in one of these promotions, the personal information that is collected from the relevant subsite will be collected by both Decathlon and the business partner(s) participating in the promotion. We will use that information in accordance with this Privacy Policy, and our business partner will use it in accordance with its own privacy policy. Please note that we do not control the privacy practices of our business partners.

Service Providers - We may engage certain third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, storage, database management, credit card processing, shipping, fraud prevention, business analytics, chat, website analytics, website optimization, lead scoring, retargeting, direct marketing campaign and the sending of newsletters, or similar services.

We will disclose your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your personal information.

To Defend or Enforce our Rights - We may use or disclose personal information to protect Decathlon or protect the Website, to establish or exercise our legal rights, respond to a breach of our Website Terms of Use, when we believe it is appropriate to protect the property and rights of Decathlon or a third party, the safety of our company, our customers or others, to investigate, prevent, take action against, or stop any fraudulent, illegal, unethical, or legally actionable activity, in connection with our Website, other products, the Decathlon Website Terms of Use, or other agreements. 

Business Transfers - If any or all of the assets of Decathlon are acquired by, or merged with those of another entity, or in the unlikely event of a bankruptcy, we may disclose or transfer some or all of our users' personal information to or with this entity in preparation of the transaction, as part of the due diligence, or after the transaction has been consummated, so that the successor entity can continue providing our services to our users. If the recipient of the personal information has personal information practices that do not meet the substance of this Privacy Policy, you will be given the opportunity not to continue to use the Website. 

Compliance with Laws and Third Party Requests - Decathlon cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our reasonable discretion, believe necessary or appropriate to respond to and defend against legal claims, respond to legal process (including a facially valid subpoena, warrant, court order or other legal process), or otherwise as required by law. Please note that we may not be able to notify you of a request for the disclosure of your information as described above, because doing so might be prohibited by law, or because doing so would jeopardize an investigation into illegal or fraudulent activity, or because we do not have your contact information. 

Aggregate Information - We may prepare reports, market analysis, and trend analysis that are based on compilation of data that Decathlon has collected. These reports do not contain specific user information, but only aggregate information regarding a group of users. Data aggregation is a process in which data is gathered and expressed in a summary form for purposes such as statistical analysis, in order to obtain information about a particular group based on specific variables. Data aggregation will not identify or reidentify an individual. This aggregated information is used for industry analysis, demographic profiling, and other purposes. 

  1. Cookies and other technologies

We use cookies and other technologies as described below to gather information about the users of our Website, in order to know what information is or might be of interest to them. All personal information collected through cookies is processed in accordance with this Privacy Policy. 

Cookies - Some cookies are managed by us, and others by our service providers, such as when we display advertisements on third parties websites. These cookies are used for a variety of purposes. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. 

The use of cookies by our partners, affiliates, tracking utility companies, or service providers is not covered by our privacy statement. We do not have access or control over these cookies. Some cookies enable services that you have specifically asked for, while other cookies are used to remember the choices you made (for example, the size of the font, or the language you prefer) in order to make it easier for you to use our Website when you return. 

Other cookies collect information about how users use our Website, for example which pages they visit most often, or how long they stay on a particular page. 

Finally, other cookies are used to collect information about your perceived interest in our products so that we can arrange for advertisements regarding these products to display on other sites that you visit on the Internet. This way when you visit other sites that display advertisements, the advertisements that you see are more relevant to you. 

We may use third party tools on the Website, including:

  • Google Analytics.  The Website sends aggregated non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance.  For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy available at
  • LinkedIn Insight Tag.  Within our Website the marketing functions of the network LinkedIn may be used. Provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The LinkedIn Insight Tag is a piece of lightweight JavaScript code that we have added to our website to enable in-depth campaign reporting and to help us unlock valuable insights about our Website visitors. The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. You can permanently opt out on this link:  For more information on the LinkedIn Privacy Policy, go to
  • Meta Pixel.   With the help of the Meta pixel, also known as the Facebook Pixel, Meta is able to determine the visitors of our Website as a target group for the presentation of advertisements. With the help of the Meta pixel, we want to make sure that our ads are in line with the potential interest of users and do not have a nuisance effect.  Using the Meta pixel, we can also track the effectiveness of Meta or Facebook ads for statistical and market research purposes.  Meta’s processing of the data is governed by Meta’s Data Usage Policy, which is available at  For specific information and details about the Meta pixel and how it works, please visit the Meta Business Help Center:
  • Mouseflow. Mouseflow is a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback surveys, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar metadata. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at For more information, see Mouseflow’s Privacy Policy at For more information on Mouseflow and GDPR, visit For more information on Mouseflow and CCPA/VCDPA visit  

When users visit the Website, we may store a number or code in their browsers using one or several cookies to remember their visit. This unique number or code identifies a browser on a specific computer. Browsers may be associated with demographic information, such as gender or age range, based on the other websites that were visited by that browser. 

Tags - Our Website may also use tags (also known as clear gifs, pixel tags or Web beacons), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a webpage. 

We use tags to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, and to improve Website performance. We also may allow our service providers to use tags to analyze visitor traffic and actions on our Website and to help us understand which pages are more attractive to Users, or which emails have been opened by recipients. This helps us measure the effectiveness of our content and other offerings. 

If you have any other questions about cookies and other technologies, please visit or or contact us as indicated in the How to contact us section below.

  1. User's rights

Right not to provide information - You can choose not to provide us with any personal information. However, if you wish to obtain access to certain content, ask us a question, initiate a transaction, or to take advantage of certain features of the Website, you may be required to provide certain contact or other Personal Information, as indicated in the relevant form. 

Right to block cookies - You can choose to block cookies. To do so, please review the Cookie and other technology section. Please note that if you refuse to accept cookies from this Website, you will not be able to access certain portions of the Website. 

Right to object to new uses of your Personal Information - If at any time we wish to disclose, or use your personal information in a way, or for a purpose other than as described in this Privacy Policy, we will give you the opportunity to choose (opt out) whether your personal information may be used for a purpose other than the purposes that are set forth in this Privacy Policy before the changes become effective. 

Right to know about third party marketing - We do not currently disclose your personal information with third parties for their direct marketing purposes. If at any time we wish to disclose, or use your personal information in a way, or for a purpose other than as described in this Privacy Policy, we will give you the opportunity to choose (opt out) whether your personal information may be disclosed to a third party. 

Right to opt-out of marketing communications - If you no longer wish to receive marketing information or communications from us or from our affiliates entities, you can unsubscribe from our distribution list by following the unsubscribe instructions provided in the communications that you receive from us or by requesting us to make such changes by contacting as indicated in the How to contact us section.

Accessing, Changing or Deleting Personal Information - All Users or Registered Users may access, change, or delete personal information provided to us as required by applicable law.  If you are a Registered User of the Website, you may update or correct the information you provided to us by logging into your account and making the applicable changes. Both Users and Registered Users may also update or correct the information by requesting us to make such changes by contacting as indicated in the How to contact us section. We will respond to requests for access as soon as possible.

  1. Data Retention

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a retention period is required or permitted by law.  

Please note, however, that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will respond to requests for access as soon as practicable.

  1. Security

Decathlon employs administrative, physical, and electronic measures designed to protect your information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. While we do our best to implement security measures, we do not guarantee that our safeguards will always work. 

When we need to transfer information out of our firewall, we use industry-standard technological means to protect personal information while in transit through the Internet. We use encryption and a comprehensive authentication protocol to provide reasonable security when transmitting sensitive information (such as credit card information). However, please remember that no security system on the Internet is perfect.

  1. Limitation of liability

We exercise reasonable efforts to safeguard the security and confidentiality of your personal information; however, transmissions protected by industry standard technology and administered by humans cannot be guaranteed to be secure. We will not be liable for unauthorized disclosure of personal information that occurs through no fault of Decathlon including, but not limited to, errors in transmission, access to your account by anyone other than you, uses of your user ID and password by a third party, your failure to comply with your security obligations, and the unauthorized acts of Decathlon’s employees.

  1. Links to social media networks and other third party websites

This Privacy Policy addresses only the use and disclosure of information that we collect from you through the Website or through our interaction with you. Our Website may contain links to other websites or to social media features, such as the Facebook Like button. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Website. 

The fact that we link to social media networks or other websites is not an endorsement, authorization or representation of our affiliation with these third parties. We do not exercise control over third party websites. These other websites follow their own rules regarding the use or disclosure of the personal information you submit to them. Your interactions with these other websites and/or features are governed by the privacy policy of the company providing them. We recommend that you read the privacy policies or statements of these other websites.

  1. Our policy towards children

The Website is not directed to persons under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us as indicated in the How to contact us section. If we become aware that a child under 13 has provided us with personal information, we will remove such information from our files.

  1. International transfer

Your information may be transferred, stored, maintained, and processed in the United States and Europe, or in other countries where we have facilities or where we have engaged a service provider. This storage, maintenance or processing will be performed under privacy and security laws and standards that may not be as protective as those in your jurisdiction. By using our Website or by providing information to us, you consent to such storage, maintenance and processing outside your country of residence.

  1. Disputes

If you have any concerns or claims with respect to our Privacy Policy, please contact us as indicated in the How to contact us section. We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of personal information.

If the complaint or dispute cannot be resolved through our internal process, the dispute will be resolved in accordance with the Dispute section in our Terms of Use.

  1. Updates

This Privacy Policy may be updated from time to time in order to reflect changes in our practices. We will notify you of any material changes by posting the new Privacy Policy on the Website, and will obtain the necessary consents as may be required under applicable law if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained.

Except as stated above, all changes will apply to the personal information that are already collected, and to personal information that are collected after the effective date of the revised policy. If any proposed change is unacceptable to you, you will have the right to terminate your account with us. You are advised to consult this Privacy Policy regularly for any changes.

  1. How to contact us

If you have any questions, comments or complaints about this Privacy Policy or our use of your personal information, please contact us by email us at

By toll-free telephone: 1-866-480-3565

  1. Additional State-Specific Disclosures

California Disclosures

This California Privacy Disclosure (“Disclosure”) outlines how Decathlon collects, uses, and discloses the personal information of California consumers covered by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”).


To ensure that we provide you with the best possible experience, we will store, use, and share personal information about you in accordance with this Disclosure.  For purposes of this Disclosure, personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device (“Personal Information”).We may collect the following categories of Personal Information from visitors and users of the Website. Additionally, the “Disclosed” column below details what categories of Personal Information have been disclosed in the past 12 months and to which category of third parties.

Category Examples Collected Disclosed
Identifiers. First and last name, postal address, email address, phone number, unique personal identifier, online identifier, Internet Protocol address, account name. YES YES –  Business Partners and/or Service Providers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). First and last name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. YES YES –  Business Partners and/or Service Providers. 
Protected classification characteristics. Age (40 years or older), medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status. YES YES - aggregated and anonymized to service providers and business partners.
Commercial information. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.  YES YES – Business Partners and Service Providers.
Sensitive Personal Information Precise geolocation, account log-in, financial account, debit card, credit card number with security, or access code or password, genetic data and processing of biometric and health information. YES YES –  Service Providers.
Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO N/A
Internet or other similar network activity.  Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. YES YES
Geolocation data. Physical location or movements. YES NO
Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO N/A
Professional or employment-related information. Current or past job history or performance evaluations. NO N/A
Non-public education information. Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO N/A
Inferences drawn from other Personal Information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES YES - aggregated and anonymized to service providers and business partners.


We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, when you: 
    • register yourself with the Website;
    • place an online order; 
    • subscribe to one of our e-newsletters; 
    • review or comment on one of our products or services; 
    • submit a job application; or
    • otherwise communicate with us, such as contacting us for more information.
  • Indirectly from you. For example, through information we collect from you in the course of providing our services to you. 
  • Directly and indirectly from activity on our Website. For example, from Website usage details that are collected automatically. For more information on automatic information collection, please review the “What information we collect and how” section of the Privacy Policy.

We do not sell or lease your Personal Information to any third party.  We may disclose your Personal Information to a third party for a business purpose. For information about what categories of Personal Information are disclosed by the Company and to which third parties, please see the “What information we collect and how” and “With whom we disclose personal information” sections of the Privacy Policy.

Duration. The length of time Company intends to retain each category of Personal Information, including sensitive personal information, if any, is for as long as reasonably necessary to carry out Company’s intended business purpose for such information.   


Shine the Light law.  Pursuant to California Civil Code Section 1798.83, we will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent. 

Do Not Track Signals. Other than as disclosed in this Disclosure, the Website does not operate any differently when it receives Do Not Track signals from your internet web browser. 

WE DO NOT SELL YOUR PERSONAL INFORMATION. If we ever decide to “sell” Personal Information, as that term is defined under the CCPA, we will update you via this Disclosure. 


Sharing of Personal Information. We may “share” your Personal Information with trusted third-party service providers. “Share”, under the CCPA, is defined as disclosing or providing Personal Information to a third party for cross-context behavioral advertising (i.e. the targeting of advertising across third party websites).  


Preference Signals. If you are a California resident, you have the right to opt-out of the “sharing”, as defined under the CCPA, of your Personal Information. We process any preference signals regarding such “sharing” of Personal Information in a “frictionless manner”, as that term is defined under the CCPA. You may also email us your opt-out request by sending an email to

Consumer Rights. If you are a California consumer, as defined by the CCPA, you may be afforded additional rights with respect to your Personal Information.  Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services.  You may exercise each of your rights as identified below, subject to our verification of your identity. 

  1. Access.  You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 
  2. Correction.  You can correct what personal data our Website database currently contains by accessing your account directly, or by contacting us to request that we correct or rectify any personal data that you have provided to us. 
  3. Limit Use and Disclosure of Sensitive Personal Information. If we collect any sensitive personal information, you have the right to request that we limit the use of the sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
  4. Portability.  Upon request and when possible, we can provide you with copies of your Personal Information.  When such a request cannot be honored, we will advise you accordingly.  You can then choose to exercise any other rights under this Disclosure
  5. Deletion.  You have the right to request that we delete any of your Personal Information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.  Where applicable, we will ensure such changes are shared with trusted third parties.
  6. Opt-out of Processing. You have the right to request that we do not sell your Personal Information, use your Personal Information for Targeted Advertising, or use your Personal Information for profiling. Where applicable, we will ensure such changes are shared with trusted third parties.
  7. Non-Discrimination. If a California consumer exercises his or her rights under the CCPA, we shall not discriminate against that consumer by denying our goods or services, charging different prices or rates to similarly situated consumers, providing a different level or quality of our goods or services, or taking any other adverse action. 
  8. Exercising your rights. If you are California consumer who chooses to exercise the rights listed above, you can: 
  1. Submit a request by emailing us at; or
  2. Call us at 1-866-480-3565 to submit your request.


Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information.  If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.   

Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your Personal Information before acting on your request.

We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. 

In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.