Thank you for your patience as we work as quickly and safely as possible to get your order to you. As we focus on the safety and wellbeing of our teammates and customers, please know you may experience some delays to our normal shipping process.
SHIPPING & DELIVERY
Please allow at least 3-5 extra days for shipping during these extraordinary times. Many of our shipping partners are experiencing disruptions and delays. Due to circumstances beyond our control, some delivery dates may extend after the estimated date. Please check the most up-to-date order status on your Decathlon order page.
RETURNS
Our return policy remains the same - we accept all new products, except safety and lifesaving equipment, within one year of your purchase. Our team will work to process your return requests as swiftly as possible. Please view our full return policy here.
OUR STORES
Our Emeryville and Potrero Center stores are open for business, following extensive safety measures and local guidelines for the protection of our teammates and customers. Some store hours may be limited; please see our store locator for most current store hours and information.
The health and safety of our teammates and community remain our top priority. The following are steps we’re taking to ensure the best and safest experience possible in our stores:
Continuous cleaning and sanitization throughout our stores.
Hand sanitizer and cleaning wipes available at all our stores.
Face coverings are required, with disposable face masks and gloves available for those who need it.
Touchless temperature checks at the front of the store before entry.
Social distancing and limited store occupancy, following local guidelines for a safe in-store experience.
Contactless payment and mobile checkout available.
VIRTUAL FITNESS CLASSES
We’re continuing our free fitness & yoga classes, so you can stay active and keep moving together (from the comfort of home). Get more information and see the class schedule here.
If you have any questions, please feel free to contact us.
Updated 12/24/2020
