Our Quality Guarantee

We’re proud of our product engineering and quality, but we understand things happen. We’re here to ensure you're satisfied with your apparel and equipment, no matter what.

Submit a Quality Claim

For the quickest resolution, please remember to cite your order number and affected item.

Superior quality. Unbeatable prices.

For 40 years, Decathlon has delivered the best value in the retail sports industry by offering high-quality, sustainable and cost-effective products.

Decathlon makes the difference
  1. product-research

    Research and development

    delivers high-quality cost-effective products

  2. State-of-the-art production processes

    minimize manufacturing costs

  3. Optimized supply chain

    reduces retail prices

  4. laptop-checkout

    Minimal retail footprint

    lowers overhead and indirect costs